Deprecate ProductBoard and redirect customers to Featurebase

Deprecate ProductBoard and redirect customers to Featurebase

Security Decisions

R-002: SRI Hash for Featurebase SDK — Risk Accepted

Decision: SRI (Subresource Integrity) is intentionally omitted for the Featurebase SDK script (https://do.featurebase.app/js/sdk.js).

Rationale: Featurebase manages their SDK on their CDN and updates it without notice. A static SRI hash would cause silent load failures on every vendor update (hash mismatch → browser refuses to execute script), effectively breaking the changelog widget for all users until we detect and update the hash.

Mitigations in place:

  • HTTPS transport (integrity in transit)
  • Statsig feature gate (featurebase_widget_enabled) provides kill-switch
  • Scoped JWT from broker (not Chariot platform token) — limits blast radius
  • Auth-gated loading (widget only loads for authenticated users)
  • Error handling prevents SDK failures from crashing the application

Review date: Re-evaluate if Featurebase provides versioned/pinned SDK URLs or SRI hashes.

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Upvoters
Status

Completed

Board
💡

Feature

ETA
Feb 05, 2026
Date

24 days ago

Author

Linear

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